Empower parents with 24/7 self-service access
Stop chasing parents for updated contact details. Give families their own portal to manage memberships, view schedules, check attendance, and handle payments themselves.
Join the waitlist
Family Account Management
- Parents manage multiple swimmers in one account
- Update contact details, phone numbers, and email addresses
- Add or update emergency contacts
- View and update medical information and allergies
Schedules and Attendance
- View upcoming session schedules for each swimmer
- Check attendance history and patterns
- Receive notifications of session cancellations
- Export calendars to Google Calendar or Outlook
Payment and Billing
- View invoices and payment history
- Set up or manage Direct Debit mandates
- Download receipts and statements
- Check outstanding balances and upcoming payments
Communications and Updates
- Receive club announcements and newsletters
- Squad-specific notifications from coaches
- Gala entries and competition information
- Archive of all communications sent to your family
How the parent portal works
Parents receive their login details
When you add a family to Swimly, parents automatically receive an email with a secure link to create their portal password.
Log in and see their family dashboard
Parents see all their swimmers in one view with upcoming sessions, recent attendance, payment status, and any club announcements.
Update details and manage memberships
Parents update contact details, medical info, and emergency contacts themselves. No more emailing the membership secretary for simple changes.
Handle payments and renewals online
Parents set up Direct Debit, view invoices, download receipts, and renew memberships with a single click. Fully self-service.
Why self-service matters for volunteer committees
Based on typical volunteer committee workloads at clubs with 100+ members using spreadsheets.
What changes for parents
No more group emails, paper forms, or wondering if your payment went through.
- Email the Membership Secretary to update your phone number
- Text the coach to ask what time Saturday training starts
- Chase the Treasurer to check if your standing order went through
- Fill in a paper form to renew your child's membership
- Update your details yourself, any time, from your phone
- Check schedules and lane assignments in the parent portal
- See payment status, invoices, and receipts instantly
- Renew memberships online with a single click
Built for the poolside, not the office
Parents check Swimly at 6am before training, between sessions on their phone, and in the car park after galas. Every screen works on mobile, in bright light, with wet hands.
Before early training
Check today's session times, see which pool lane your swimmer is in, confirm the coach on duty. All from your phone in bed.
Poolside during training
Update emergency contact details you have been meaning to fix. Check if this month's Direct Debit has gone through. Two minutes, done.
After the gala
Check attendance records, view upcoming sessions for the week ahead, and see any club announcements you missed during the meet.
Related features
Give parents self-service access
Join the waiting list and be the first to try Swimly when we launch.
Join the waitlistFree for clubs with fewer than 50 members. No credit card required.